Archive for April 17th, 2004

Dear electric utility which will remain nameless for now

When you have a planned outage (presumably to fix the problem that had caused us to lose power 3 times this week), and you claim to have notified us by phone, it would be easier to believe it if: (a) the caller ID boxes (any of them) had any indication of the attempt, (b) the answering machine had any indication of the attempt, and/or (c) the guy we talked to this morning when we called to find out why the power was out and when it might be back hadn’t said “yeah, other people have called and said they didn’t get any notification either”.